Your privacy is our priority. This document transparently explains how 769 collects, stores, uses, and protects your personal data in accordance with international data protection standards.
Six core principles that form the foundation of our privacy policy
All data transmitted between your device and 769 servers is protected by 256-bit SSL encryption. Account information, passwords, and transaction details cannot be intercepted or read by third parties.
Your personal data is stored on servers protected by a multi-layered security system — firewalls, intrusion detection, and strict access controls. Only authorised personnel have access to sensitive data.
769 does not sell, rent, or transfer your personal data to any third party without your consent. Your data is used solely for platform operations and service improvements.
You have full rights over your personal data — the right to access, correct, delete, and restrict the processing of your data. All data requests are processed within three business days.
We use cookies only to enhance the user experience, analyse platform usage, and keep your login session secure. You can manage cookie settings through your browser at any time.
In the event of any security breach affecting your data, we are committed to notifying impacted members within 72 hours of the incident being detected, in line with industry best practices.
This Privacy Policy describes the personal data management practices of the 769 platform ("We"). By registering for or using 769 services, you agree to be bound by this policy. We respect every member's privacy and are committed to ensuring your data is handled responsibly, transparently, and securely.
769 is a trusted online casino platform operating under a strict compliance framework. We understand that your personal data is a trust you place in us, and we take that responsibility seriously.
This Privacy Policy applies to all information collected through the 769.plus website, the 769 mobile app, and any communications between you and our team. This document is written in English to ensure all members in Malaysia can understand it clearly without confusion.
If you have any questions about how we handle your data, our support team is available via live chat or email. We are committed to providing a clear response within two business days.
We only collect data necessary for platform operations, identity verification, and legal compliance. The types of data we collect are as follows:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC number | KYC verification, legal compliance |
| Contact Information | Email, phone number | Account communications, security notifications |
| Financial Information | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser | Account security, fraud detection |
| Usage Data | Game history, betting records | Service improvement, compliance |
| Communication Data | Support chat logs, incoming emails | Customer Service Records |
We do not collect sensitive data such as medical information, political views, or religious beliefs. All data collected is strictly limited to what is necessary for platform operations.
The personal data we collect is used for defined and legitimate purposes. We will not use your data beyond the stated purposes without obtaining your prior consent. Data usage purposes include:
769 does not use your data for third-party advertising or to build commercial profiles for sale. Any marketing communications you receive are based on your consent given at registration and may be unsubscribed at any time.
We understand that you entrust us with your sensitive data. As such, we have clear policies on when and with whom your data may be shared:
All third parties working with us are required to comply with strict data protection agreements. They are only permitted to use your data for specified purposes and may not use it for their own interests.
Your data security is more than a promise — it is an ongoing technical investment. The security measures we employ include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure against cyber threats. You also play an important role by using a strong password and not sharing your login credentials.
The 769 platform uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use are:
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality and your gaming experience.
As a 769 member, you have the following rights regarding your personal data. All requests will be processed within three business days:
Request a copy of all personal data we hold about you in a readable format.
Request correction of inaccurate or incomplete data in your account records.
Request deletion of your data, subject to legal record-retention obligations.
Request that we restrict the processing of your data under certain legitimate circumstances.
Receive your data in a structured format that can be transferred to another platform.
Object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact our privacy team via live chat or email at [email protected]. Please include your account number and request details. We will verify your identity before processing any data-related request.
We retain your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. Our data retention guidelines are:
When data is no longer needed, it will be securely deleted or anonymised in accordance with industry standards.
The 769 platform may contain links to websites or services operated by third parties, such as game software providers or payment portals. Important things you should know:
Always exercise caution when transacting online. 769 will never ask for your password or full financial information via email or chat. If you receive such a communication claiming to be from 769, please report it to our security team immediately.
769 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform improvements. For material changes, we will:
Continued use of the 769 platform after changes take effect constitutes your acceptance of the latest version of this Privacy Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We take every privacy complaint seriously. All complaints will be thoroughly investigated and you will receive a response within the stipulated timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection regulatory authority.
Join millions of members who trust the 769 platform for a safe, fair, and rewarding gaming experience. Register today and enjoy true peace of mind.